Privacy Policy

Privacy Policy

Effective Date: October 21, 2024

At Hekima Business Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or interact with us. We are committed to complying with all relevant data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our services, you agree to the terms set out in this policy.

Information We Collect

When you engage with us, we may collect different types of information to help us provide and improve our services.

Personal Data

This refers to any information that can be used to identify you as an individual. It may include your name, email address, postal address, phone number, or business details like your company name and job title.

Data We Collect Automatically

When you visit our website or use our services, we may automatically gather some technical information. This includes details such as your IP address, browser type, operating system, and how you navigate our site. We use cookies and other tracking technologies to personalize your experience and to help us analyze how users interact with our services.

How We Use Your Information

We collect and use your data for several purposes.

Providing Our Services

The information we collect helps us to deliver the services you have requested, whether it’s completing a project or handling your inquiries. We use your contact details to communicate with you, update you on changes to our services, and ensure that we meet our commitments to you.

Improving Our Services

We continually strive to enhance the quality of our services. To do this, we analyze how users interact with our site and services. The data we gather allows us to troubleshoot issues, monitor performance, and optimize user experiences.

Legal Obligations

We may also process your personal data to comply with our legal responsibilities, such as preventing fraud or responding to legal inquiries.

Legal Basis for Processing

In accordance with GDPR, we rely on several legal bases for processing your data.

Contractual Necessity

When we process your personal data to provide services, such as fulfilling a contract, we rely on this as our legal basis for processing.

Legitimate Interests

We may process your data based on our legitimate interests, provided this does not infringe upon your rights and freedoms. This can include using your information to improve our services or prevent fraud.

Consent

If you’ve given us explicit consent to process your personal data, for instance by subscribing to marketing communications, we rely on your consent to process this information. You can withdraw your consent at any time by contacting us.

Legal Requirements

We may process your personal data to comply with applicable laws and regulations.

Sharing Your Information

To operate our business and provide our services, we may need to share your personal data in certain situations.

Service Providers

We work with trusted third-party vendors who help us deliver our services. These service providers include support, payment processors, and other technical services. These third parties will only process your personal data on our behalf and in accordance with our instructions.

Legal Disclosures

There may be situations where we are legally obligated to disclose your information, such as in response to a court order or a legal obligation. In such cases, we will ensure that your data is protected to the fullest extent possible.

Data Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or loss. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. In the unlikely event of a data breach, we will notify affected individuals as required by law.

Your Data Protection Rights

If you are located in the European Economic Area (EEA), you have several rights under GDPR regarding your personal data.

Access and Rectification

You have the right to request access to the personal data we hold about you and to request corrections if any data is inaccurate or incomplete.

Right to Erasure

In certain circumstances, you have the right to request the deletion of your personal data. This right is also known as the “Right to be Forgotten.”

Restriction of Processing

You can request that we limit how we process your data under certain conditions, such as when you contest the accuracy of the data or if you object to how we use it.

Data Portability

You have the right to request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.

Objection to Processing

You can object to the processing of your personal data, particularly if it is being used for direct marketing purposes.

Withdrawing Consent

If you have given your consent for us to process your data, you can withdraw it at any time by contacting us.

To exercise any of these rights, please contact us using the details provided below.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

International Data Transfers

Your personal data may be transferred to and processed in countries outside of your country of residence, including countries that may not have the same data protection laws as your home country. We ensure that appropriate safeguards are in place, such as the use of standard contractual clauses, to protect your data when it is transferred internationally.

Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from anyone under this age. If we discover that we have inadvertently collected personal data from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any changes we make to this policy will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Hekima Business Solutions, LLC

700 12th Street NW
Suite 700
Washington, DC 20005
(877) 405-9540

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Hekima Business Solutions, LLC

700 12th Street NW
Suite 700
Washington, DC 20005
(877) 405-9540

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    Hekima Business Solutions

    Contact Info

    (877) 405-9540
    solutions@hekima.com

    Office Address

    700 12th Street NW, Suite 700, Washington, DC 20005